Help - FAQ - Classic Crackers

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Ruby Wedding

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Help - FAQ

What is included in the price of your crackers?
All our crackers come with a silver or gold hat, snap and joke. Wedding crackers do not include hats or jokes unless specifically asked for and will incur additional costs.
What sizes are your crackers?
The standard crackers are 32cm in length, the mini crackers are 23cm in length.
Can I order crackers with different designs?
Yes you can order 1 cracker with one design and one cracker with another design. Just click the buy button next to the crackers you want to order.
Can you send me samples?
Yes, please see our samples page.
Can you make me a non standard size cracker?
Yes. Just tell us the measurements and we'll try to make it! Minimum order quantity may be applicable.
I have an unusual colour in mind. Can you help?
Yes. Let us know exactly what colour you require and we'll ask our paper suppliers if they can match it.
Can you mix and match designs and decorations?
Yes. It is impossible to show every combination of design for all crackers for all occasions. Just let us know what you require!
Can I add my own gifts to the crackers?
Yes. Just let us know when you complete your order. We will leave one end of your cracker open with instructions on how to seal it and will include the relevant ribbon tie.
Are gifts included when I buy crackers?
No. Gifts must be purchased separately.
What are your delivery times?
Assuming you are ordering stock items shown on our web site:
1 to 10 crackers is 7 days. 10 to 50 crackers is 14 days. 50 - 100 is 4 weeks, 100+ is 6 weeks +
What are your payment methods?
We use PayPal to accept payments online. We can also accept Maestro, Switch, Solo, Mastercard and Visa telephone orders - 01984 656464.

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